Retail Across America: Ohio

Ohio is home to numerous major retailers, including Macy’s, Kroger, LBrands, and Jo-Ann Fabric & Craft Stores. The Council has partnered with NRF to promote the role that these national leaders play in broadening career opportunities in retail, advancing innovation, and supporting communities in Ohio and throughout the country.


Retail on Campus: Barnes & Noble’s community impact

The Barnes & Noble Ohio State University bookstore is a premiere retail destination for the campus community. Students, local fans in the city, and Buckeye supporters from all across the country come to shop their support and participate in the OSU spirit.


It’s not all fashion: A different type of retail design career

NRF goes behind-the-scenes with Macy’s Store Design team to take a deeper dive into the brains behind a beautiful in-store customer experience. Design Director Ken Lay and Interior Designer Leslie Rate draw out what a career in store design really means.


Kroger: The Wait-Time Innovators

Kroger’s integration of technology in retail is a driving force in customer service. Here’s a look at how the supermarket chain uses heat- sensing technology to reduce the time customers have to wait in line at checkout.


Inside Jo-Ann’s Social Scene: How to Curate the Crafty

Traditional in-store retailing has become more digital and social – and retailers like Jo-Ann’s are meeting that need through comprehensive and innovative social communities. This new function of customer experience is driven by two highly-collaborative internal teams at the company. Meet the leaders of the Inspiration and Social teams at Jo-Ann Fabric and Craft Stores.