Employee absence is expensive.

And managing it effectively is complicated and time consuming. CareWorks Absence Management offers a solution that will ensure leave of absence compliance and consistency, while helping you get your employees back to work and reducing lost work days.


We offer a streamlined solution that includes 24/7 absence-reporting, leave of absence administration (FMLA and Non-FMLA) and Short-Term and Long-Term disability management.

– Claim intake and reporting allows CareWorks Absence Management to review the leave request for all eligible benefits and to ensure that all applicable Federal, State and Company Specific leaves run concurrently.

– Coordination of Short-Term and Long-Term Disability benefits ensures concurrent leave utilization and enhanced employee experience.

– Centralized leave administration provides consistency across your organization and benefits program and avoids stacking of benefits.


Your dedicated account team will include an Account Executive, an Operations Manager, an Absence Management Specialist, and disability Nurse Case Manager. In addition, our account teams focus on specific industries to ensure they are able to leverage experience and provide best practices to your business. Our teams will work in partnership with you, as an extension of your team. The team structure also allows us to take a “Life of the Claim” approach to ensure a positive employee experience and seamless delivery of services throughout the process.

Your CareWorks Absence Management Team will:

Comply with Federal and State leave regulations

Take the guesswork out of leave determinations

Ensure disability plan guidelines are met and paperwork is completed and filed appropriately

Communicate directly with medical healthcare providers when additional information is necessary to support a disability or when a second opinion is warranted

Manage the transition from Short-Term to Long-Term Disability

Provide assistance associated with ADAAA requests for accommodation.

Build and implement an effective return to work program as well as case-specific return to work plans to help any employee get back to work from both occupational and non-occupational injuries or illnesses.

Utilize our clinical model that includes nurses and physician advisors, to apply the right resource at the right time.


The disability and FMLA processes are complicated for employees as well as employers. Our team can educate and guide your employees through the process and the paperwork. We also find that employees may feel more comfortable discussing their medical and family situations with our team rather than with their employer’s HR representatives. This open communication helps us understand all the details of the absence and find the most appropriate leave and return-to-work solutions.


Our proprietary web-based system, CaseWorks® allows us to accurately track all Federal, State and Company Specific leaves of absences in one system. Our approach offers the specificity, customization, and accuracy of absence tracking that all employers desire, but most payroll and/or HR systems rarely deliver.

You will also have online access to real-time claim data and documentation as well as 24/7 customized reporting and data analysis.


Most importantly, CareWorks Absence Management will partner with you to create the absence management program that works with your benefits plans, your culture and your people. You can choose all of our integrated services or let us design a custom leave administration program based on the needs of your organization.

Our standard service includes ALL Federal and State-specific leave administration as it pertains to FMLA plus, we can design a custom program that includes other available leave benefits such as:

Military Leave

Personal Leave of Absence

Jury Duty/Witness Leave

Education Leave

Short-Term Disability

Long-Term Disability

ADA/ADAAA Assistance

EAP Integration


Contact CareWorks Absence Management today to learn more.

Aaron Syguda
Absence Management Executive 614.789.6058 | direct
Aaron.Syguda@CareWorksAbsence.com | email